Tenant Find in Durham
Tenant Find for landlords in Durham
Durham combines a compact city with a large surrounding county, and rental demand sits across professionals, university-adjacent postgraduates and families in the outlying towns. KeyMoment's Tenant Find gives Durham landlords a fixed-fee, transparent route to a referenced tenant.
£500 fixed-fee Tenant Find in Durham
KeyMoment offers a fixed-fee Tenant Find service to landlords letting a home in Durham. The fee is £500 per property and no VAT is currently charged. We prepare and market the property, handle enquiries and viewings, administer the application and referencing, and hand a fully documented applicant summary back to you. You retain the final decision on every applicant.
Who this is suitable for
Suitable for landlords letting a self-contained home in the City of Durham, in one of the county's towns such as Chester-le-Street or Consett, or a smaller village property within County Durham. Not suitable for landlords who need ongoing management, rent collection or maintenance handling — the service ends at tenancy setup.
Parts of Durham we work across
- Durham City Centre and Elvet
- Gilesgate and Sherburn Road
- Neville's Cross and Merryoaks
- Belmont and Carrville
- Chester-le-Street
- Consett and Stanley
- Bishop Auckland
- Spennymoor and Ferryhill
KeyMoment does not operate a physical high-street office in Durham; we work remotely and attend properties by appointment.
Rental appraisal
Rents in and around Durham are shaped by proximity to the city, the university calendar and the character of each town. Prices in Durham City for family houses can sit well above equivalents in Consett or Ferryhill. We provide a suggested marketing rent using current comparable lettings and the condition of the property; you set the asking rent before we go live. The appraisal is a marketing guide, not a valuation.
Getting the property ready to let
We ask for the safety essentials to be in place before marketing launches. Anything outstanding can be added as certification completes, but we will not go live on a property that is not ready.
- In-date gas safety certificate where applicable
- Electrical Installation Condition Report (EICR)
- Energy Performance Certificate meeting current minimum standards
- Working smoke and carbon monoxide alarms as required
- Clean, presentable condition with any known repairs completed
Marketing and enquiries
We prepare photography-led particulars aimed at the realistic tenant audience — for example, a Neville's Cross terrace is written for postgraduates and young professionals, a Chester-le-Street semi is written for families. Enquiries route to KeyMoment and we filter before booking viewings.
Viewing coordination
Because County Durham is geographically spread out, we group viewings efficiently rather than attending single one-off slots. Access and keys are agreed with you in writing before marketing starts, and we work around occupied properties on reasonable notice.
Applications, referencing and your decision
Each shortlisted applicant is referenced through an established provider — identity, Right to Rent, income affordability and previous tenancy. Guarantors are referenced to the same standard. We do not accept or reject tenants on your behalf; you receive the referencing outcome and applicant summary, and make the final decision.
Once referencing is complete we send a written applicant summary. The landlord retains the final decision on every applicant. We do not accept or reject tenants on your behalf.
What is included
- Rental appraisal and marketing preparation
- Property listing and enquiry handling
- Viewing coordination with prospective tenants
- Application administration
- Referencing administration (identity, income, previous tenancy checks)
- Right to Rent administration
- Applicant summary provided to you for a final decision
- Agreed tenancy setup administration
What is not included
- Ongoing property management
- Rent collection or holding client money
- Deposit protection by KeyMoment
- Maintenance or repairs coordination after move-in
- Arrears management after handover
- Guaranteed tenants, rent or compliance outcomes
Local licensing
Durham County Council operates selective licensing designations in specific areas and additional HMO licensing in defined circumstances. Boundaries and rules change; check the current position for your specific address on the Durham County Council website before you let.
This is general information, not legal advice. Confirm current licensing requirements with the relevant local authority for your specific address before you let.
Frequently asked questions — Durham
- Do you cover the whole of County Durham or just Durham City?
- We cover Durham City and the wider County Durham towns and villages. There is no additional area fee inside County Durham, though very rural instructions are agreed on a case-by-case basis at enquiry.
- Can Tenant Find handle a property mid-way through a tenant search on another portal?
- Yes, provided any existing agent instruction is properly ended in writing first. We will not enter into duplicate marketing agreements.
- Do you list Durham properties to student-focused audiences?
- Undergraduate HMO lets are considered case-by-case and depend on licensing. For self-contained lets to postgraduates and working professionals in Durham City we work in the normal Tenant Find way.
- What if the property is in a very small village outside the main towns?
- We will let you know at enquiry whether it fits our current coverage. Most County Durham addresses within a reasonable radius of the main road network are fine at the standard £500 fee.
- Is KeyMoment based in Durham?
- KeyMoment does not operate a physical branch in Durham. Appraisals and viewings are arranged at the property by appointment.
Tenant Find in nearby areas
Same £500 fixed fee, tailored to each local market:
KeyMoment does not currently hold rent, tenancy deposits or other client money. Full service responsibilities and payment arrangements will be confirmed before any instruction is accepted.
Ready to let a property in Durham?
Send us your property details and we will come back with next steps and a suggested marketing rent.